Headquartered in Ann Arbor, Michigan, A2 Hosting, Inc. is a web hosting company focused on satisfying our customers' needs.
A2 Hosting customers are successful because they can rely on their
sites and servers being available. There is no other way to express it;
A2 Hosting's 99.9% Uptime Guarantee is a necessity.
30 Day Money Back Guarantee
Try our service for 30 days, risk free. If you decide you don't want to
continue hosting with us within 30 days, we'll issue a full refund. Refunds
must be requested when submitting your cancellation request in order to be
processed. Payments made by Check or Money Order are non-refundable.
Please note, domain registration, domain transfer, SSL certificate and
any setup fees are non-refundable. But you will continue to own your domain
even if you decide not to host with us. Refunds for failed domain transfers
are issued as service credit only.
For dedicated hosting customers, setup fees and the first month's fee are
non-refundable.
99.9% Uptime Guarantee
99.9% uptime guaranteed -
Let's put the A2 Hosting 99.9% Uptime Guarantee into perspective. This guarantee means
that out of a year that is made up of of 8,760 hours, our customers' sites and servers
are up and running for AT LEAST 8,751 hours and 14 minutes of that time. But if you
intermittently check various 3rd party uptime statistics for A2 Hosting (including the
one listed above), don't be shocked when you see that they report a 100% uptime.
However, we are not responsible for outages or circumstances beyond our control
that hinder access to your site or server such as the following:
Network conditions across the internet (outside of our network),
such as between your ISP and our data center
DDoS or other attacks on our servers
Problems with Your ISP's network
Browser or DNS caching issues
Occasionally, servers and related hardware need to be brought down for routine maintenance
and upgrades to ensure that our network is secure and performing optimally. We do our best
to keep such incidents to a minimum, and will attempt to give you advance notice of any
scheduled maintenance. These scheduled service outages do not qualify for the uptime guarantee.
Wowed by A2 Hosting, September 20, 2008 Reviewer: Stringfoo from Somewhere -
User Friendliness
Tech Support
Customer Support
Price/Value
Control Panel/Features
Connection Speed
Space & Bandwidth
Uptime & Reliablity
0 of 0 people found this review helpful
I was moving one of my sites over to A2. About 10 minutes after starting the process, I got a call from a Wisconsin area code. Long story short, its a sysAdmin from A2 saying that he may have messed up my site setup. The details arent important, and it turns out he didnt; he was just concerned.
So let this sink in: instead of ducking behind anonymity and letting me find out for myself that my site was broken (which, again, it wasnt), this guy owned up to a potential mistake and pro actively fixed the situation by calling me.
Wow.
Let me say that again: Wow.
This is remarkable in so many ways. In the web hosting world, its increasingly rare that you can get a human on the phone right away (Dreamhost, for instance, doesnt even *let* you call them), let alone get one to call you. And for a tech to call me is just above and beyond and much appreciated.
